On Wednesday, January 6, 2021 supporters of Donald Trump stormed the United States Capitol building in Washington D.C. For many Americans, these events took place in the middle of their work day. When major events occur, as they have so many times in the last few years, it’s tempting for managers and business leaders to act as though nothing happened. This may come from uncertainty about how to address it or belief that it’s not relevant to the kind of work their company or team does. But if there’s a lesson to be learned from 2020, it’s that treating these situations like they’re business as usual doesn’t work. How should leaders respond?
Technically Media asked Whitney to share her thoughts with Managing Editor Julie Zeglen in an article for their multi-local news site, Technical.ly. Drawing on her extensive experience responding to crisis situations as both a team leader and as a strategic advisor for businesses on workforce issues, Whitney offered advice to help CEOs, HR leaders, and managers address their employees and teams.